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After 2-x years have passed, I entered has been a full two years, although halfway had left for two months, but I will cherish my choice - to be a qualified cashier.
I remember once heard such a sentence: "The more difficult place, the more able to exercise the will of the people, the more people can feel full." came to work more to feel the meaning of this sentence. Basically, every day at the same checkout for a few hours, in the face of countless customers, of which the hardship is self-evident. But I did not give up, especially in our shop, each time to take turns to the back door to work, it is winter, we suffered the cold is to be imagined. Every time I go to the back door to work, hands, feet all frozen swollen, the summer sun direct us, but I did not give up over insistence. "The customer is God," the purpose of cashiers in this ordinary post, the burden on the shoulder is not light: the same day a repeat of the work, but also to explain to customers all their questions, and no matter how harsh the customer said , Must learn to endure all the grievances in my heart.
In the past work, we always encounter some problems, such as commodity price and computer does not match, we should promptly notify the team to verify, and to ask the patience of customers, there must be a smile service, when you Smile to customers, no matter how dissatisfied with our customers, this time his mood will be followed by sunny. Smile is the most charming expression, a smile does not charge a penny to give a lot of people know how to smile on life, will have a beautiful life, when you smile when the world is smiling to you. Then there is to pay attention to language art: "Do not quarrel with the customer, not insult, sarcasm, satire customers."
The above is what I feel most in the work, I hope I can work in the future to do so. I believe that as long as all our staff work together, tomorrow will be more brilliant!
超市营业员的自我评价
在过去的工作*个月里,有欢乐,有成功,也苦恼和失败,在领导及关怀与指导下,在各位同事的鼎力支持帮助下,我的工作能力有了很大的提高,现将*个月来的我的工作自我评价如下:
1、努力学习,不断提高业务能力。在工作中,认真学习业务知识,不断积累经验,积极参加学习培训,不断充实自己;2,遵章守纪。3个月来,自己在工作中做到不怕苦,不怕累,学习优秀员工的方法,认真完成了本岗位各项工作任务;3,团结同事,共同努力。同事关系融洽,团结友爱,互帮互助,互相尊重;4,由于自己工作经验不足,在工作中缺乏处理用户投诉的实践经验,服务工作做得不够细致,这是我以后努力的方向。
2、本人自进入本公司工作以来,在各位同事的关怀帮助下,通过个人的努力和工作相关经验的积累,知识不断拓宽,业务工作能力取得了极大进步。
3、回顾过去的*个月,我认真学习营业的培训,积极参加岗位培训。全心全意,以礼待人,热情服务,耐心解答问题,为客户提供优质服务,并在不断的实践中提高自身素质和业务水平,成长为一名合格的营业员。
我努力在以后的工作中我愿成长为一名优秀员工,争取能为公司带来更大的效益。
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