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It is in JINXIU travel agency that I have my practice.There are six departments and I was in two departments: treatmemt department and ticket department. My job is receiving guests in the office and ordering plane ticket for costomers, and some times I also answered the phone, helping visitors understand traveling route of travel agency or taking tickets for them.
Because tourism is a service industry, so I want to learn how to communicate with different People and learn some business about travel agency.Must pay attention to others' every action and every movement, must learn the skill which converses with the visitor. This is I learns the most useful experience in the travel agency.
Through this experience, I received some knowledge we must understand first as follows,
First, I ought to kown the traveling place’s inside and outside traffic and the environment protection.
Second, the travel agency’s service regulations and management tips.
Third, the travel agency’s nature and management business and management model.
Travel agency is the professoinal organazation which provides traveling service for people. Since the professioal nature, the tourism is the service industry. It provides meal, hotel, route etc service. Service atitude is very important in tourism. You ought to smile to every person in order to make them finding you are friendly. And I must strive for the opportunity. Regarding this point, I have the depth experience. Because is an intern, therefore the company cannot invest too many resources to you. The company thought the practiceborns with is the practice finished must return to the school tostudy, future not necessarily will be able in the practice unit work.Often practised the unit to arrange the work for you, could not specially teach you more things. After I entered company period oftime, I realize this question. How then solves this problem? Whenever after I complete the work task, I all can help other staff to handlesome trivial matters on own initiative. For example: Printing, typing, scheduling. This procedure advantage is obtains outside other staffs' favorable impressions, they in unconsciously center already relied on you, some matters were used to it you to do. Thus, I have the opportunity to ask for advice other staffs, learns more knowledge,obtains more experiences.
In addition, I must work hard and serious. I found everything is not easy. I can’t make any mistakes when I check the plane ticket or seting a fax, or I can make a worse consequence. And I also should be careful for my writing, it’s very important to make other people understand you meaning well. From this experience, I feel sincere to every person are so important, if you are sincere to others, they can sincere to you too. Sincere is very important to communicate with others. And whatever you do, patience and obligation are so important, you should be calm down first and you can do it well.Each internship is a student must have some experience, it enabled us to understand the social practice, we learned a lot in the classroom attendance less than the fundamental knowledge, but also opened up a vision and experience, as we move further toward the community after laying a solid foundation.
But this experience also make me recognize a lot of shortcomings for myself. It competes very seriously between travel agencys. You not only should take hold of professional knowledge but also you should understand how to get along with different people. I find I’m lack of education and experience. It’s very different between school and social. I feel the theory which learned in school are not the same to the work concept. That’s the reason why we are practice. It can make me strengthen and understand the knowledge in class and bring up our living capability.
I am a foreign language professional tourism students and I learn in books on the management
aspects of the knowledge and English, it seems easy to understand, but not put into practice. During this experience, to the unit after the internship experience difficulty of how to personally stood up to the time before aware of their knowledge, abilities and experience is how the lack of. During the internship, I have broadened our horizons, a growth of knowledge, experience the brutal competition in society.
And I have to talk about something about traveling.
First, I found some advertisements in the newspapers and magazines published the almost same routes as in the dining trip accommodation, transport and other more or less the same by diffenent travel agency. because this is the same single product, Leading to big price war among travel agencies, travel agencies are bring down the price of a line, which will inevitably lead to a decline in the quality of service, and travel agencies also do not want to develop new tourist routes and tourism products, as a new tourist route development requires substantial financial resources. Spent a great cost. And the development of the new line will be out soon after the other copy to use travel agents, this would weaken the competitiveness of the travel agency, so it is imperative to strengthen the tourism property rights, not just the protection of the right to travel, but also to consumers in general to embody a new surprise.
Second, the guided tours of service quality dorpped.Tour guides, they led a group of very rich experience, on average, they have 2 or 3 years of work experience, their qualifications compared to other places for education is high, tour guides have evidence, but most are primary or middle level. High Guides did not have Chinese as a foreign language tour guide for the lack of qualified personnel, which guides the basic wage less money in general and how many number of times a group linked to the group also earn more.
Third, The travel industry is characterized by seasonal tourism market demand for seasonal tourism formed, resulting in travel demand due mainly to seasonal changes in the small tourist destination of the natural climatic conditions, tourism activity by natural climate conditions than Great. In general. Seasonal climate conducive to attracting a large number of leisure tourists come to visit. Holiday,Bitter cold and Hot, such as bad weather is not conducive to tourists tourism. That’s some limits for tourism, but I believe people will solve it in future.
This experience makes me learn a lot of konwledge about travel agency and society. And makes foundation to my work in future. So, it’s very meaningful to me.
Shanxi ××× Chemicals Co., Ltd is a comprehensive chemical enterprise which integrates the scientific and technological development, production, sales and service into a whole.
We are a diversified chemicals company that combines the power of 20 chemical manufacturing sites in our own region and 3 groups of convenient transporting teams. The company is committed to manufacture and export the chemical raw materials to overseas.
It delivers a broad range of organic chemicals, Inorganic chemicals, pigment & dyestuffs etc.
前两周我们以听课为主,为了能更好的适应学生教育环境,我们认真听课,记好笔记,并即时和指导老师沟通,反复推敲老师教案,认真熟悉教材。
这两周,我们还批改了学生们的作文。批改作业时,纠正学生的错误是非常重要,在纠正学生每个错误的时候,要写上激励的评语,让他们在改正自己错误的同时,不会对自己失去信心。在这个过程中,我还发现了大一学生在英语写作过程中普遍存在的一些问题。大体情况可以分为四类:
第一类:存在严重的单词拼写问题,很多同学也分不清词性。
第二类:句子结构不清晰,时态使用错误,而且喜欢用中文思维进行写作。
第三类:不注意标点的使用,随意乱点的现象很严重。
第四类:学生态度问题。这一类学生大多字迹潦草,不认真对待作业。
经过两周的听课,第三周,我们便开始准备教案,为讲课作准备。指导老师指导我们写教案,给我们建议。第四周的周一早上,我们进行了次试讲。虽然试讲并不正式,可是讲课的过程中依然会暴露很多缺点。结束之后,x老师说我的构思很好,同时也给我提了很多宝贵的建议。我认真听着,积极总结,并及时予以修改。周二晚上,x老师又抽出宝贵的时间,听我们又试讲了一次。这一次,老师又给我们提了意见,并让我周三正式上讲台。
于是,x月x日,周三下午,我正式登上了讲台。上课前我感到非常紧张,紧张的介绍完自己,深呼吸了好几次,终于调整好了自己的情绪,开始讲起课来。我按照我的计划逐步进行着内容,同学们也很配合,他们的积极参与让课堂十分有趣。我便充分放松了自己,大胆的讲起课来。最后,由于时间没有把握好,准备的内容并没有讲完。课后,x老师评价说我讲的挺好,我的搭档也说挺好。这无疑是给了我极大的自信。他们也给了我很多建议。所以回来之后,我又对讲课内容进行改进。x月x日,周四下午,我又讲了两节课,正所谓,熟能生巧,这次,明显没有上次那么紧张了,并且在时间的把握上,内容上,都有很大的进步。学生依旧很配合。从老师和我的搭档那里,我都获益匪浅。
这三节课,让我充分体会了当老师的感觉。这种感觉很好,看着学生们对你渴望的眼神,你就会觉得你有责任把他们教好。
通过这次实习,我还总结了几点关于教育的建议,具体如下:
第一点,兴趣对于一个学生来说是至关重要的。必须把学生的学习兴趣调动起来,使他们在快乐中主动学习。课堂只要是以学生为主,充分调动他们学习的主动性和积极性,由“要我学”转化为“我要学”的教学方式。
第二点,老师要有耐心,才能把学生的缺点纠正过来。而且老师要想方设法创设民主和谐的教学气氛,在教学活动中建立平等的师生关系,把自己当成活动中的一员。
第三点,要注重鼓励学生。他们得到老师的赞扬,积极性提高了,课堂气氛活跃了,就会起到很好的教学效果。
第四点,学生对讲课的内容反映不一,所以要注重跟同学们的交流,明白他们究竟所需求的什么。
从这次实习中我明白到,备课在上好一节课的重要性,因此,我也对老师这个职业有了更深的理解。真正的教师都具有高尚的师德和勇于奉献的精神品质,他们就是一群辛勤的小蜜蜂,为国家的建设打造坚实的基石。这次实习也使我学到了许多书本上没有的东西,让我找到了缺点和不足,让我增长了各方面的能力,是我人生中最有意义的一次活动。在以后的人生道路上我不会像以前那样胆怯。因为在这次实习中我变得勇敢,成熟了。在以后的人生道路上,我也会时刻铭记着这段如歌岁月,激励自己努力前进。